…there is an opportunity to really gather feedback, listen and respond to it in very meaningful ways.
It’s the last day here in Austin for SXSW Interactive. I’m taking a breath before heading to another session. This isn’t a typical post for me, but I just wanted to get this out there. I plan to post more about insights when I return. But one thing has resonated with me here. Value is […]
I’m sorry, 2009, it’s just not working out. It’s time for us to move on. I’m already flirting with 2010. Why? Well, lots of reasons, really. You didn’t live up to my expectations. You left people scared and skittish. And some other reasons, too, including: Some of my favorite clients were shifted around from role to […]
I had the privilege of attending the all-city Chicago Vistage meeting last week. While it was great to meet other like-minded business leaders, it was most compelling because of the speaker
Let’s not whitewash it. It’s a scary world right now. Everyday, we’re absorbing news via all our devices and witnessing low quarterly earnings, uncertain futures, and
According to this story on NPR, only infants go to the Emergency Room at a higher rate than people 75 and older. But in most cases, the experience at the ER does not reflect this