Recruiting: The First Touchpoint

I Heart Job Offers

In the continuing webinar series “Customer Experience And…” I had a chance to talk about an often-overlooked first touchpoint: Recruiting.

Customer Experience And Search: New Rules

We think you need a magnifying glass to see the droids

We covered 6 ideas around some of the new ways search will impact customer experience.

Recap: LinkedIn and the Customer Experience

360Profile

Thanks to some smart friends, I’m hosting a few webinars to tackle the subject of Customer Experience And…

Customer Experience and LinkedIn

LinkedIn

LinkedIn impacts how customers see your company, and therefore the customer experience.